Brian McLaughlin

Our agents Marco and Brian were professional, courteous and really listened to us throughout the sales process. The office staff were also friendly and responsive. Most importantly, they sold our property! We were very happy. Read More

We originally met Brian and Marco a couple of months ago when they knocked on our door offering their services. We were immediately impressed by both of them — warm, genuine and very approachable. Around the same time, we were also looking for a rental, and the team at Rich & Oliva once again delivered outstanding service, securing a property for us quickly and seamlessly.

When it came time to sell our home on Badminton Road, choosing Brian, Marco and the Rich & Oliva team felt like an easy decision. Their knowledge of Croydon is exceptional, and their track record speaks for itself. On auction day we had eight registered bidders, a highly competitive auction, and achieved a result well beyond our expectations.

We were extremely impressed not only with the result, but with the professionalism and dedication of the entire team — as were our neighbours. Brian and Marco are genuine, hardworking and honest, and we couldn’t recommend them or the Rich & Oliva team more highly to anyone considering selling. Read More

My sister (Kathleen) and I were recommended to Marco and his team by some friends, they said he is a wonderful person with his instinct & local knowledge of properties in the area were excellent.

The Auctioneer Clarence White did an unbelievable job in the selling of our mother’s home (thank you so much). Marco kept us updated & across the board with the process of selling the house he explained everything in detail & left no stone unturned to get the best possible result.

We were very appreciative of the teams professionalism and honesty and the way they constantly kept us updated. We cannot thank them enough. Great Job well done!

Thanks

Graham & Kathleen Read More

Our experience in selling our house with Marco, Brian and the entire team at Rich & Oliva has been outstanding !

From the initial meeting to auction day the communication, transparency and professionalism got us comfortable in what was a very anxious time for our family. We truly felt like we had the right experts on our side, and the final result is one that we were more than happy with. We HIGHLY recommend Rich & Oliva, look forward to working together with them in the future... Read More

A sincere thank you to Marco, Brooke, Brian and the team at R&O.

We successfully purchased a home through Marco and successfully sold our home with Marco, which he helped in executing a simultaneous settlement time-frame for both. Marco was very efficient in providing trade contacts to get my home ready for sale. The photo shoot, marketing and video shoot were A1 professional, and on time.

Marco's approach is calming, well measured and methodical in everything he does, whilst Brooke was always a breath of fresh air to deal with.

They are a reliable, genuine & honest generational family business, that gets the job done, and we would highly recommend R&O for buying and selling.

Thank you again guys.

Sincerely. Read More

I am writing to thank your agency for the very professional way our sale was managed.

Brian and Marco set the strategy, process and negotiations in close consultation with me and everything went according to plan resulting in a fabulous price. In fact the whole team including the auctioneer were very focused, friendly and courteous. Marketing material, staging design and site visits and post visit reports were all high class.

Thoroughly recommend your team to manage the sales process.

Thank you Brian for your dedication and professionalism! Read More

We recently went with Brian at Rich & Oliva when we sold our house. We initially bought the house from them a few years ago and deliberately chose them when we decided to sell it. Brian and the team were very genuine, comprehensive and reassuring throughout the inspections as well as on the auction day itself. Their marketing approach was top class and showed our house in the best light. We’ve also bought our next house through Brian and the team. Brian had suggested it in one of our meetings about selling, and we ended up buying our next home again with his and the team’s guidance and help. We recommend Brian and the team for both buying and selling your home. They’re with you every step of the way. Thanks Rich & Oliva! Thanks Brian! Read More

On auction day (May 24 2025) our property sold for more than $350,000 above what we considered a realistic reserve. Results like that are not the result of good luck. They are achieved by a dedicated team of real estate professionals working effectively and enthusiastically to produce the best possible result for their clients. From our first meeting with Marco Errichiello and Brian McLaughlin no part of the process could have been done better. The preparation of marketing materials, open houses, weekly feedback reports by phone and email, consistent follow up of potential buyers and auction day itself - all carried out perfectly. We are 100% satisfied clients. We are grateful to Marco, Brian and those members of his team who were involved in our sale. Read More

We chose Marco and Brian as our selling agents as they had a very good understanding of the local market and strong sales in the area. It was an added bonus that Brian speaks Mandarin. While we were overseas, they kept us completely informed of the feedback for the property and we sold prior to auction for a fantastic price. We can highly recommend this team’s dedication and effort not only selling the property but making the transaction as smooth and trouble free as possible. Read More

Brian and Marco work together as a fantastic team in selling our property. Brian with his attention to detail, local knowledge, ability to speak Mandarin and Marco with his expertise really worked in assisting buyers guiding us along and working tirelessly with the buyers on auction day resulted in a seamless transaction and a fantastic result. We couldn’t be happier.

We highly recommend the whole team at Rich & Oliva for not only an outstanding result but a stressfree and transparent transaction. Read More

I chose the team at Rich and Oliva to sell my home based on their knowledge and experience in the local area. Matthew, Brian, Marco & Billy were great to deal with keeping me regularly informed throughout the sale process. On the auction day there was a huge crowd and they had the whole team there to help with the final result being above my expectations. I would have no hesitation in recommending Matthew and his team to anyone looking to sell locally! Read More

Marco, Brian and the team were extremely friendly and very professional. Not once did we feel pressured into selling. Marketing and selling skills were amazing. Very impressed. Marco provided us with realistic prices and from that we got a great result at the auction. Thanks so much to the amazing team at Rich & Oliva , great job done. I would highly recommend you to anyone wanting to sell. Again thank you for your hard work and most of all the caring factor. Read More

We wanted to pass on a big thank you to Brian and all the team at Rich & Oliva who helped us achieve a huge result for our Mother’s townhouse in Croydon Park. Brian gave us a realistic valuation, set out a fantastic marketing campaign, kept us informed daily of the progress and come auction day we had massive response with a great result, well above what we were hoping for. Brian and the team were extremely helpful, and never pushy. I highly recommend them. Read More

We chose Marco and the team from Rich and Oliva, as they had a very good track record for the area and have been selling properties locally for decades , they also had great marketing. Our property did not sell an auction day, but the team worked tirelessly after the auction to continue showing the property until we achieved figure that we were happy with I was kept in constant communications with Marco and the team worked together very well, in particular working with Brian McLaughlin, to achieve a sale that that we were satisfied with Read More

We're very pleased that we selected Marco, Brian and the team at Rich & Oliva to sell my Ashbury property.

We felt Marco's knowledge and database of buyers paid dividends in selling the property.

Along with Brian's hard work and persistence and the ability to speak Mandarin extremely well, made the process much easier for us.

We found the team to be hard-working, honest, always looking after our best interest, making sure the property presents its best and ensuring the marketing is first class. They kept us informed every step of the way and made the final selling process very easy.

I would definitely recommend Brian and Marco should you be wishing to sell locally. Read More

We had previously listed the property with another agent with no luck so we employed Marco and Brian and we immediately felt that the marketing was an improvement along with their enthusiasm and effort in trying to have the property sold for a price that we thought was acceptable. Their persistence and dedication they continually showed our property until we achieved the price that were satisfied with. The communication and marketing with the team at Rich & Oliva we can recommend this team. Read More

A really pleasant experience as a seller. Both Brian and Marco have been wonderful to work with, great advise all throughout the process and very attentive and adaptive to our needs. Read More

For many years I have read positive reports from clients of Rich and Oliva. I now know why those reports were written.

Mr Marco Errichiello (Principal) and Mr Brian McLaughlin were excellent in all aspects of the sale of my property. From our initial meeting on site, to an outstanding auction result last Saturday, they displayed competence and experience. Marco and Brian always gave calm, measured and accurate advice. They had access to an intuitive photographer who used different camera angles to the norm that helped the marketing, as well as a window cleaner and removalist, all of whom arrived on time.

Mr Paul Crawford, the auctioneer engaged by Rich and Oliva, was outstanding in all his interactions with the eight registered bidders and achieved a stunning sale result that was $130,000 above the reserve.

I certainly would recommend Rich and Oliva to any potential vendors who may be considering selling their property. Read More

My husband and I sold our unit through Marco Errichiello, Brian McLaughlin and Riccardo Errichiello from the Rich & Oliva team. We were extremely impressed how the entire team worked together on auction day to achieve the highest possible price. They kept us well informed and guided us throughout the whole campaign. The team are experienced, professional, and realistic in terms of the market. A special thank you to Riccardo Errichiello, for renting out our unit prior to the sale and being present on auction day. We appreciate all your efforts, and we recommend the Rich & Oliva team to anyone in the area looking to buy, rent or sell. Read More

We recently had the pleasure of working with Marco to sell our home, and we couldn't be more impressed with the experience. From the initial consultation to the closing of the sale, Marco's expertise, professionalism, and dedication were evident every step of the way. Marco not only provided valuable insights on the market and how to best present our home, but also went above and beyond to ensure we were comfortable and informed throughout the process. Their marketing strategies were top-notch, attracting numerous potential buyers and ultimately leading to a successful sale. We truly appreciated Marco and the team at Rich and Oliva for excellent communication skills, always keeping us in the loop and promptly answering any questions we had. Their friendly and approachable demeanour made what can be a stressful time much more manageable.

Thanks to Marco, Brian and Brooke, we sold our home quickly and at a great price. We highly recommend Rich and Oliva to anyone looking to buy or sell a home. Their commitment to their clients and deep knowledge of the real estate market make them an outstanding choice. Read More