Dear Marco,

We would like to express our sincere thanks and appreciations for all your guidance, advice, help and patience during the whole period from the very first day we started contacting you to today which is only two days from auction day.

First of all we would like to say that your real estate’s promotions and advertisements for our property in the local paper “Inner West Courier”, Saturday daily telegraph, Chinese newspapers and also online in your Rich & Oliva real estate website and others like domain and we thank you very much for that.

Also, we are very happy and grateful for being well informed up to the date about the situation of selling our property by you through phone conversations, text messages and also with the letters through Australia post.

From our own sixteen times of experiences of dealing with the real estate’s for selling and buying our residential properties plus lands, we can easily give these remarks that “you are a gentleman and very professional” and your firm is the best.